Refund policy

Returns & Refund Policy

Effective Date: August 2026

At SLEEP TIGHT BEDDING LLC, we are committed to helping customers enjoy a comfortable and reliable shopping experience. We understand the importance of quality sleep products and provide this return policy to ensure a clear and simple process.

Return Eligibility

Customers may request a return within 30 days from the date of delivery.

To qualify for a return, products must:

  • Be unused and in original condition
  • Remain clean and free from stains or odors
  • Include original packaging and accessories
  • Have all included product materials
  • Be accompanied by order details or proof of purchase

Items that do not meet these conditions may not be accepted.

Bedding & Sleep Product Restrictions

For hygiene and safety reasons, bedding products must remain unused to qualify for return.

Products that have been:

  • Slept on
  • Washed
  • Opened and used
  • Altered
  • Damaged through customer handling

may not be eligible for return.

This policy may apply to products including:

  • Sheets
  • Bedding sets
  • Pillow products
  • Mattress covers
  • Sleep accessories
  • Fabric-based home products

Non-Returnable Products

The following items are generally not eligible for return:

  • Used bedding products
  • Customized merchandise
  • Clearance products
  • Final-sale items
  • Gift cards
  • Products damaged due to improper care

Refund Process

Returned products will be inspected after arrival.

If approved, refunds will be processed to the original payment method within:

5–10 Business Days

Please note that banks and payment providers may require additional time to complete the refund.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within:

7 days after delivery

Please provide:

  • Order number
  • Product issue description
  • Photos of the item
  • Photos of packaging

Our team will review your request and provide an appropriate solution.

Return Shipping

Customers are responsible for return shipping fees unless:

  • The wrong item was shipped
  • The product arrived damaged
  • A verified manufacturing issue exists